Pointless Work

More than half of societal work is pointless, both large parts of some jobs and five types of entirely pointless jobs:
Flunkies, who serve to make their superiors feel important, e.g. receptionists, administrative assistants, door attendants, store
  greeters;

Goons, who act to harm or deceive others on behalf of their employer, or to prevent other goons from doing so, e.g. lobbyists, corporate lawyers, telemarketers, public relations specialists;

Duct tapers, who temporarily fix problems that could be fixed permanently, e.g. programmers repairing shoddy code, airline desk staff who calm passengers whose bags do not arrive;

Box tickers, who create the appearance that something useful is being done when it is not, e.g. survey administrators, in-house magazine journalists, corporate compliance officers;

Taskmasters, who create extra work for those who do not need it, e.g. middle management, leadership professionals.

David Graeber



[End of document, updated to 22 April 2024]